Returns & Refunds

BELVANIQ Returns & Refunds

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may return your item within 14 days of delivery. To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

 

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items marked as final sale

  • Used or damaged items not due to our error

 

Return Process

To initiate a return, please contact us through our Contact Us page with your order number and reason for return. We will provide further instructions.

 

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

 

Shipping Costs

Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item received is defective or incorrect.

 

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos. We will resolve the issue as quickly as possible.